Shipping policy

Shipping Policy

At Pinkknot, we carefully prepare and package every order to ensure it reaches you safely and in excellent condition.

Processing & Shipping Time

Orders are typically prepared and shipped within 1–3 business days.

Once your order has been shipped, delivery usually takes 1–3 business days, depending on your location and the shipping service.

Estimated total delivery time: 1–6 business days.

Please note that customized or made-to-order items may require additional preparation time. Any additional time will be communicated to you before or after placing your order.

Shipping Confirmation

Once your order has been shipped, you will receive a shipping confirmation with the available tracking information.

Delays

While we do our best to ensure timely delivery, Pinkknot is not responsible for delays caused by circumstances beyond our control, including courier delays, weather conditions, public holidays, or incorrect/incomplete delivery information.

If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist you.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before completing your order. Pinkknot cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete information provided at checkout.

Questions

If you have any questions regarding your order or shipping, please contact us through our website or customer service channels.